Unified Communications: PBX & Telephony Integration

Bring your favorite telephony provider to CRM Solutions. We integrate with leading cloud PBX and telephony systems for a unified experience.

Best CRM in India
PBX & Telephony Integration

Your CRM and Phone System, Working as One

Why switch between apps? CRM Solutions integrates with top telephony providers like Knowlarity, Exotel, MyOperator, and more. This integration allows for automatic call logging, popups for incoming calls with lead details, and direct one-click dialing, all while using your existing business phone numbers and plans.

Key Features

Third-party PBX support
Cloud telephony API integration
Real-time call data sync
Inbound call screen-pop
Unified call logs
Multi-channel telephony support
Automatic lead-rep mapping
Virtual number integration
Call center feature support
Custom integration hooks

How It Helps

Discover the tangible benefits our PBX & Telephony Integration brings to your sales organization.

1

No System Swap Needed

Continue using your existing phone provider while getting CRM benefits.

2

Know Who's Calling

See lead details on your screen before you even pick up the call.

3

Automated Data Entry

Every call made through your PBX is automatically logged in the CRM.

4

Unified Communication Hub

Manage all your business communication from a single dashboard.

Use Case Example

"A lead calls your company's main line. Because of the PBX integration, the call is automatically routed to the rep who last spoke to them, and the rep sees the lead's history on their screen instantly."

Testimonials

Trusted by Businesses, Loved by Teams

See how CRM Solutions helps teams close more deals and build lasting customer relationships.

CRM Solutions transformed the way we manage leads. Our follow-ups are faster and our conversions have skyrocketed.

Rohit Sharma

Sales Head, ABC Pvt. Ltd.

The WhatsApp integration is a game changer. We connect with leads instantly and build stronger relationships.

Priya Mehta

Growth Manager, TechNova

Super easy onboarding, excellent support, and powerful features. Everything a growing business needs in one CRM.

Ankit Verma

Co-founder, BrightPath

FAQ

Frequently Asked Questions

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